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Delivery

DELIVERY CHARGES

Orders below £120.00 inc. of Vat will be charged at £3.60 inc. of Vat. Delivery will be 6 to 7 working days. Delivery is FREE on orders over £120.00 inc. of VAT (except Highlands and Islands of Scotland, Isle of Man, Isle of Wight, Northern and Southern Ireland where standard rates apply, see below). Delivery will be 2 to 3 working days.

Upgrade; you can fast track your order to a 2 to 3 working days delivery for £5.50 inc. of Vat (orders must be placed by 4pm) or next working day delivery for £15.00 inc. of Vat (next working day orders must be placed before 2pm). If you require next working after 2pm please call after this time and we will see what we can do. Your order will move into the next working day if placed after 2pm.

  • Delivery to the Isle of Wight is charged at £15.00
  • Delivery to the Highlands of Scotland is £8.50
  • Delivery to the Scottish Islands £15.00
  • Delivery to the Isle of Man is £15.00
  • Delivery to Northern Ireland is £20.00
  • Delivery to Southern Ireland is £25.00
  • Delivery to the Channel Islands are £30.00

Delivery Methods

All delivery prices are inclusive of VAT.

Please note that a signature will be required on delivery of all deliveries.

Do you require Urgent Delivery?

If you require your order urgently please contact us prior to ordering your goods. We will confirm availability of goods and if there is any additional delivery charges.

If you wish you can leave special delivery instructions when you go through the checkout process. If you do not leave any special instructions and you are out when the courier arrives they will leave a card with instructions on how to arrange redelivery or how to collect in person.

Deliveries by our couriers are covered by our insurance but only until the consignee has signed for them on delivery. Please carefully check the package for damage, tampering or shortages before signing the delivery note. We cannot accept responsibility for damage or loss in transit. All consignments are booked and tracked online.

DELIVERY TIMES

Orders which are on a 2 to 3 working day schedule will be delivered by Royal Mail/ Parcel Force.

Orders which are on a 6 to 7 working day schedule will be delivered by Royal Mail/ Parcel Force. If a delivery time is going to extend beyond this time you will be notified at the earliest possible moment. We would ask you to check, when placing your order, if time is of the essence to check product availability.

We dispatch orders on weekdays only, excluding UK bank holidays. If you have placed your order online, you will receive an automated email when you place your order. When it is dispatched you can expect an email providing you with dispatch & tracking information direct from Parcel Force Worldwide. We can offer Saturday and Guaranteed AM deliveries to most UK destinations for an additional delivery charge. Call us on 01704 563164 for more information. A signature will be required on receipt of your delivery.

If you need something urgently we will be happy to help, please give us a call at the showroom on Tel: 01704 563164.

UNSUCCESSFUL DELIVERY

If we have dispatched your order and Royal Mail or Parcel Force Worldwide have attempted delivery, they will leave a card explaining how and where you can arrange to collect your parcel. Please arrange to do this as soon as possible, otherwise your parcel will be returned to us after 5 working days and you will be charged the carriage to return the goods. The return carriage will be deducted from the original purchase total. If a re-delivery is requested after an item has been returned to us by our courier, you will be charged again for delivery.

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